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higher conversion among chat users
16–26%
of conversations end in a purchase
59%
of customers click recommended products
55+
stores rely on AskSpot every day
The problem
Why e-commerce stores lose sales without an AI agent
Slow answers are lost conversions
A customer who has to wait buys somewhere else. AskSpot answers instantly — before the tab gets closed.
Search doesn’t understand customers
Around 50% of sessions start on a product page — with questions classic search and FAQs never answer.
Support doesn’t scale without hiring
More traffic means more questions. AskSpot resolves the repetitive ones automatically and leaves the hard ones to your team.
How it works
From question to cart in one conversation
Step 01
Any question, any page, any language
Customers ask naturally — on the home page, a product page or in the cart. AskSpot understands 200+ languages.
Step 02
Searches your entire feed in real time
Looks across the full product catalog — including photo search from a picture the customer uploads.
Step 03
Narrows options and compares products
Asks about needs, compares variants and finds the product that truly fits the customer.
Step 04
From decision to cart — without a bounce
Adds the product to the cart and helps finish the purchase before the customer leaves the conversation.
See the platform on your store
Book a demo and we’ll show both modules working on your catalog.
01 · Product Discovery
Your AI product expert — on every page, for every shopper
It understands your catalog and product content, so it advises like your best salesperson — specific, and grounded in your store’s data.
- Natural-language product search
- Product photo search
- Product-page assist — specs, delivery, returns
- Product compare and alternatives
- Buying guides matched to real needs
Describe what you’re looking for… AI will find it
Shopping assistant:
Still deciding? Here’s 10% off our bestseller — today only.
02 · Checkout & Conversion
Turn almost-buyers into customers
AskSpot reacts to hesitation with a contextual nudge — at the right moment, never pushy.
- Free-shipping nudge when the cart is close
- Cross-sell and upsell matched to the cart
- Additional services — warranties, accessories, bundles
- Checkout assist without leaving the conversation
03 · Platform & Reach
Scale to new markets without scaling your team
One setup, every language and channel. AskSpot holds a natural conversation and remembers its context.
- 200+ languages with no extra configuration
- Conversation history and customer context
- Newsletter sign-up and lead capture in chat
- Virtual fitting for fashion
- Voice chat
I’m looking for a nice plant for my living room.
Happy to help — let’s find the perfect plant for your home.
Would you prefer easy care, or are you fine with weekly attention?
Easy care
Weekly attention
Search understanding
Understands customers like your best salesperson
Runex blue men’s running shoes size 10
Fixes typos
Recognizes brands
Maps categories
Understands colors
Finds the products
Checks attributes
Query → understanding → the right results.
Proof
Case studies using this module
How 4FIZJO automated 50% of customer inquiries with AI
AskSpot's AI Sales Agent reduced service workload across website and helpdesk while maintaining high customer satisfaction.
How AI Chat Boosted Sales and Customer Experience at Militaria.pl
How Militaria.pl deployed AskSpot AI Chat across all domains in six languages, automating support and driving sales: 48% product CTR, 27% add-to-cart rate, 72% resolution rate, and 4.02/5 CSAT.
How Moliv scaled expert skincare advice without scaling their team
AskSpot's AI Chat and Inbox Agent gave a small team of scientists the ability to deliver personalised product guidance to every customer – 24/7.
Konesso AI Sales Agent: 2,390 conversations to 43,320 EUR revenue
How Konesso.pl turned 2,390 AI chat conversations into 43,320 EUR revenue in 4 weeks: 16.2% conversation-to-purchase, 76.7% questions resolved by AI.
Reducing Customer Service Costs by 90% at Morele.net
How Morele.net cut customer service costs by 90% and reduced its support team from 50 to 5 agents using AskSpot AI chat, FAQ and order automation, and expert-level technical advisory.
Scaling Customer Support Across 20 Languages with AI
How Mamabrum reduced customer service inquiries by 30% and serves customers in 20 languages across 20+ e-commerce platforms with AskSpot AI Chat.
Integrates with your stack
Security and control you can trust
AskSpot is designed to operate safely in demanding e-commerce — with data protection, reliable AI and full operational control.
FAQ
Frequently asked questions
What is AskSpot?
AskSpot is an AI sales agent for e-commerce. On the storefront it advises like a trusted salesperson; in the inbox it automates customer support.
How is AskSpot different from a regular chatbot?
Chatbots answer questions. AskSpot guides customers to a purchase — it searches products, compares options, recommends and helps complete the order.
What data does AskSpot use to answer questions?
Your product feed, site content, FAQs and configured knowledge sources. Answers are grounded in your data — not guesses.
Can AskSpot handle multiple languages at once?
Yes — AskSpot runs conversations in 200+ languages in parallel, with no separate setup per market.
How long does it take to implement AskSpot?
A standard rollout takes 2–3 business days: connecting the feed, configuring knowledge and testing on your catalog.
Does AskSpot work with my e-commerce platform?
AskSpot integrates with Shopify, WooCommerce, Magento, PrestaShop, IdoSell, Shoper, AtomStore, Allegro, Amazon and BaseLinker — and with custom platforms via API.