Every industry asks different questions. AskSpot learns your catalog and processes, so the answers fit your products — from electronics specs to skincare routines.
See the platform on your store
Book a demo and we’ll show both modules working on your catalog.
Security and control you can trust
AskSpot is designed to operate safely in demanding e-commerce — with data protection, reliable AI and full operational control.
EU hosting
Microsoft Azure and Google Cloud
Data stays protected
Never used to train external AI models
Reliable AI answers
Grounded in your catalog and data
Full control
Monitor conversations and review AI responses
Case studies
Real results for e-commerce stores
See how online retailers use AskSpot to automate conversations, reduce support workload and grow sales.

How 4FIZJO automated 50% of customer inquiries with AI
AskSpot's AI Sales Agent reduced service workload across website and helpdesk while maintaining high customer satisfaction.

How AI Chat Boosted Sales and Customer Experience at Militaria.pl
How Militaria.pl deployed AskSpot AI Chat across all domains in six languages, automating support and driving sales: 48% product CTR, 27% add-to-cart rate, 72% resolution rate, and 4.02/5 CSAT.

How Moliv scaled expert skincare advice without scaling their team
AskSpot's AI Chat and Inbox Agent gave a small team of scientists the ability to deliver personalised product guidance to every customer – 24/7.

Konesso AI Sales Agent: 2,390 conversations to 43,320 EUR revenue
How Konesso.pl turned 2,390 AI chat conversations into 43,320 EUR revenue in 4 weeks: 16.2% conversation-to-purchase, 76.7% questions resolved by AI.

Reducing Customer Service Costs by 90% at Morele.net
How Morele.net cut customer service costs by 90% and reduced its support team from 50 to 5 agents using AskSpot AI chat, FAQ and order automation, and expert-level technical advisory.

Scaling Customer Support Across 20 Languages with AI
How Mamabrum reduced customer service inquiries by 30% and serves customers in 20 languages across 20+ e-commerce platforms with AskSpot AI Chat.
Testimonials
What our customers say
Reviews from e-commerce companies that automate support and improve customer experience with AskSpot.
“AskSpot helped us serve customers faster and better. Multilingual features and marketplace integrations were crucial, as well as the ability to search and recommend products and answer even hard product questions.”
★★★★★
“AskSpot is a revolutionary solution for us. We provide our customers with the key information they need instantly while simultaneously reducing the workload of customer service.”
★★★★★
“Great collaboration and excellent business results. Most importantly, our customers enjoy using AskSpot because of its accurate and quick responses.”
★★★★★
“AskSpot has significantly improved customer service in our stores. The assistant not only searches the product catalog and helps customers choose the right items, but also automatically checks the status of orders and complaints — relieving the team and shortening response times.”
★★★★★
“AskSpot has genuinely improved our customer service — customers get answers faster, and the team handles fewer repetitive tickets.”
★★★★★
“We have been impressed by how AskSpot delivers a seamless experience for our customers while remaining incredibly intuitive for our own team to manage.”
★★★★★
